Intake receives and triages calls related to child maltreatment and determines if a family assessment or investigation by a child protection worker is necessary.

When making this determination intake looks at:

  • The severity and credibility of the report
  • The documented history of the family and then
  • Determines whether to assign the case or "screen it out" (no agency action)
    • This decision is based on the approved Chisago County Child Maltreatment Screening Criteria